At Life Of Young (LOY), we stand by the quality and craftsmanship of our products. Our warranty policy is designed to provide customers with confidence in their purchases. Please read the following details carefully to understand your warranty coverage and claim process.

Warranty Coverage

Life Of Young offers a limited warranty on its products, covering defects in materials and workmanship under normal use. The warranty period varies by product category:

Leather Phone Cases

• Standard Leather Cases: 1-year warranty

• Premium Leather Accessories: Up to 3-year warranty (as specified in product descriptions)

Other Phone Cases

• As mentioned in product description, up to 1 year

For specific products, please refer to the individual product description to verify the applicable warranty period.

Warranty Exclusions

Our warranty does not cover the following:

• Normal wear and tear, including minor scuffs, fading, or creases in leather due to usage.

• Accidental damage, such as drops, scratches, liquid exposure, or breakage due to mishandling.

• Unauthorized modifications or repairs, including any third-party alterations.

• Damage from environmental exposure, such as extreme heat, humidity, or chemicals.

• Sale and promotional items, unless otherwise specified at the time of purchase.

International Warranty Policy

Currently, LOY does not provide an international warranty. However, if you receive a defective product outside India, we encourage you to contact our support team to discuss possible solutions.

How to Make a Warranty Claim

If you believe your product is eligible for a warranty claim, please follow these steps:

1. Contact Customer Support

   • Email: contact@lifeofyoung.com

   • Alternative Email: official.lifeofyoung@gmail.com

2. Provide Required Information

   • Proof of purchase (order number, date, and place of purchase)

   • Clear photos or videos showcasing the defect

   • A brief description of the issue

3. Claim Processing

   • Our team will review the claim within 5-7 business days.

   • If approved, we will offer repair, replacement, or store credit based on the nature of the issue.

   • Shipping charges (if applicable) may be the customer’s responsibility.

Warranty Disclaimers

• LOY reserves the right to determine the validity of warranty claims.

• The warranty is non-transferable and applies only to the original purchaser.

• Any disputes or exceptions will be handled at LOY’s sole discretion.

Contact Us

For any questions or concerns regarding our warranty policy, please reach out to our customer service team. We appreciate your trust in LOY and are committed to ensuring your satisfaction.

Email: contact@lifeofyoung.com

Thank you for choosing Life Of Young!